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How to build trust with your customers

November 6, 2018 admin Leave a comment

All businesses want to create relationships with their customers that increase sales, ensure loyalty, and result in great recommendations and…

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Filed under: build trust, build trust with your customers, customer service skills

Saying no to a customer: 5 quick tips

admin Leave a comment

Saying no to a customer is one of the toughest parts of any sales or support job. Whether you’re telling someone…

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Filed under: customer service skills, how to say no to a customer, saying no to a customer

5 essential customer service skills everyone needs

October 16, 2018 admin Leave a comment

Providing good customer service requires many different skills, and developing those skills takes needs practice. The Olark CS team tapped…

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Filed under: customer service, customer service skills, customer service training

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